Most orders will ship out within 3 days of ordering, we have to make the piece first! (we do not ship Saturdays, Sundays, or holidays), however some custom orders will take 2-4 weeks to make and ship. Your order will be shipped via standard shipping unless you select an alternative. If you need your order faster, we can ship your order via UPS 2 day air (NO PO BOXES) at the appropriate rate. Your Shipping Confirmation Email will tell you how you can track your package.
Custom Pieces
If it is a custom order piece please note it can take 2-4 weeks for us to create your special order request. Allow 5-7 business days for US mail standard ground shipping.
Free Shipping
We offer free shipping on all U.S. orders via US mail Ground. Please allow 5-7 business days to receive your order once it has been shipped. Please call for information on shipping costs if you live outside the U.S.
How will I know if my order shipped?
You will receive an e-mail informing you that the order has shipped. Information about any back-ordered or cancelled items will be included in a separate email. You may also view your order online by logging into your account and selecting "Order Status".